Privacy Policy

1. INTRODUCTION

Welcome to the official website of TAF Energy Solutions A.Ş. (“Company”, “we”, “us”, “our”). This Privacy Policy explains how personal data collected through our website, contact forms, quote request forms, communication channels, analytics tools, and embedded map services may be processed.

We process personal data in line with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, confidentiality, and security. You may browse our website without directly sharing personal data; however, when you contact us or submit a request, certain information may be required to respond to you properly.

2. DATA CONTROLLER AND CONTACT

The data controller for personal data processed through this website is TAF Energy Solutions A.Ş.. For privacy-related questions, requests, or applications, you may contact us at taf@tafenergys.com.

3. PERSONAL DATA WE MAY PROCESS

Depending on your interaction with our website, we may process information such as your name and surname, company or institution name, phone number, email address, subject of your request, project details, service category, IP address, browser and device information, approximate location information generated by technical services, and website usage data.

We do not request sensitive personal data through our website forms. Please do not include unnecessary sensitive or confidential information in message fields unless it is strictly required for your project request.

4. PURPOSES OF PROCESSING

Your personal data may be processed for purposes such as responding to contact requests, preparing preliminary evaluations for quote requests, understanding your engineering or consultancy needs, communicating with you regarding your project, improving our website experience, ensuring information security, managing customer relations, and fulfilling our legal obligations.

5. METHOD AND LEGAL BASIS OF COLLECTION

Your personal data may be collected electronically through contact forms, quote request forms, email, phone, WhatsApp links, website cookies, analytics tools, embedded map services, hosting infrastructure, and other technical systems used to operate the website.

The legal basis for processing may include the establishment or performance of a contract, legitimate interests of the Company, compliance with legal obligations, and your explicit consent where required by applicable legislation.

6. TRANSFER OF PERSONAL DATA

Your personal data may be shared, where necessary and limited to the relevant purpose, with service providers that support our website infrastructure, form submission systems, hosting, security, analytics, map services, email communication, and technical maintenance processes.

We may also share personal data with authorized public institutions and legally authorized persons where required by law. We do not sell your personal data to third parties.

7. COOKIES, ANALYTICS AND MAP SERVICES

Our website may use cookies and similar technologies to ensure the proper operation of the site, improve user experience, measure website performance, and analyze visitor traffic. You can manage or reject cookies through your browser settings; however, disabling some cookies may affect certain website functions.

Our website may include third-party services such as Google Maps, analytics tools, and form infrastructure providers. These services may process certain technical data according to their own privacy policies.

8. RETENTION PERIOD

Personal data is retained only for the period necessary for the purposes for which it is processed, and for the periods required by applicable legislation. When the purpose of processing no longer exists and there is no legal requirement for retention, personal data is deleted, destroyed, or anonymized in accordance with applicable procedures.

9. DATA SECURITY

We take reasonable technical and administrative measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no internet-based transmission or storage method can be guaranteed to be completely secure.

10. YOUR RIGHTS

Subject to applicable data protection legislation, you may have the right to learn whether your personal data is processed, request information if it has been processed, learn the purpose of processing and whether it is used in accordance with that purpose, know the third parties to whom it is transferred, request correction of incomplete or inaccurate data, request deletion or destruction where legally possible, object to certain processing activities, and request compensation if you suffer damage due to unlawful processing.

11. APPLICATION AND COMMUNICATION

You may send your privacy-related requests and questions to taf@tafenergys.com. To protect your data security, we may request additional information to verify your identity before responding to your request.

12. POLICY UPDATES

This Privacy Policy may be updated from time to time due to changes in our website, services, technologies, or applicable legislation. The current version becomes effective when published on this page.